Hauler Help Articles

How do I Check-out of a job and Upload Tickets?
How to clock out while uploading tickets & how to clock-out without uploading tickets: *It is important to clock out of EVERY job that you work i...
Wed, 29 May, 2024 at 8:27 AM
How to review a job once you have clocked out.
For assistance, please reach out to your Broker/Dispatch in order for them to be notified of the issue and assist if possible.  Please continue to ...
Tue, 28 May, 2024 at 3:11 PM
How do I resolve a job that is in Deny/in Dispute in the APP?
How to fix an issue with my job in the App:  *Please note that to withdraw your earnings for each task, your task will need to be APPROVED in order for tho...
Wed, 29 May, 2024 at 8:28 AM
How do I Unlock my task report and write a NOTE on my Task report in the app?
Where can I create a note on my task report while I am checking out and after I have already clocked out?  *Please note that you are ALWAYS able to edit yo...
Wed, 29 May, 2024 at 8:28 AM
How to withdraw earnings as an Owner Operator
Once you receive the Deposit email select the deposit button and follow these steps:  Select Online Deposit  Select Personal or Business Select Manual V...
Tue, 28 May, 2024 at 3:12 PM
How do I view my Reports/Earnings in the app/mobile device?
As an Owner Operator, you are responsible for distributing your earnings to your haulers. When a job has finished and the task report has been submitted, th...
Wed, 29 May, 2024 at 8:29 AM
How to update the Iron Sheepdog app- iPhone and/or Android
Why do I need to constantly update my Iron  Sheepdog app?  Iron Sheepdog is constantly advancing and we want our users to advance with us, the eas...
Tue, 28 May, 2024 at 11:36 AM
Owner Operators- How to use the Reports Tab
The Reports tab is available to Owner Operators so that they can keep their records (reports) of each of their drivers hauls. Below you will see the Invoice...
Tue, 28 May, 2024 at 11:36 AM
Hourly Jobs Rounding Breakdown
How does Iron Sheepdog round for hourly jobs?  At Iron Sheepdog we believe in making things as simple as possible with the use of our technology.  W...
Tue, 28 May, 2024 at 11:37 AM
Report Tab/Transaction Report for Owner Operators
The Reports Tab and what it all means? Why is it a feature? How can I use  it to help my business?  The transaction Report is a feature if our owner op...
Thu, 30 May, 2024 at 1:46 PM