Hauler Help Articles
How to clock out while uploading tickets & how to clock-out without uploading tickets: *It is important to clock out of EVERY job that you work i...
Wed, 29 May, 2024 at 8:27 AM
For assistance, please reach out to your Broker/Dispatch in order for them to be notified of the issue and assist if possible. Please continue to ...
Tue, 28 May, 2024 at 3:11 PM
How to fix an issue with my job in the App: *Please note that to withdraw your earnings for each task, your task will need to be APPROVED in order for tho...
Wed, 29 May, 2024 at 8:28 AM
Where can I create a note on my task report while I am checking out and after I have already clocked out? *Please note that you are ALWAYS able to edit yo...
Wed, 29 May, 2024 at 8:28 AM
Upon approval of a job, you will see the funds hit your earnings tab. Please note that there is a 7.5% early withdrawal fee that is applied if the funds...
Tue, 24 Jun, 2025 at 2:21 PM
As an Owner Operator, you are responsible for distributing your earnings to your haulers. When a job has finished and the task report has been submitted, th...
Wed, 29 May, 2024 at 8:29 AM
Why do I need to constantly update my Iron Sheepdog app? Iron Sheepdog is constantly advancing and we want our users to advance with us, the eas...
Tue, 28 May, 2024 at 11:36 AM
Owner Operators - How to Use the Reports Tab The Reports tab is available to Owner Operators so that they can keep their records (reports) of each of their...
Mon, 14 Apr, 2025 at 4:08 PM
How does Iron Sheepdog round for hourly jobs? At Iron Sheepdog we believe in making things as simple as possible with the use of our technology. W...
Tue, 28 May, 2024 at 11:37 AM
Your account is on hold due to a missing/invalid Certificate of Insurance. Please provide a valid COI to your Broker and Iron Sheepdog Inc. Your Broker must...
Wed, 13 Nov, 2024 at 4:41 PM