Why do I need to constantly update my Iron


 Sheepdog app? 


Iron Sheepdog is constantly advancing and we want our users to advance with us, the easiest way to do this is to stay up tp date with the Iron Sheepdog app updates. *It is important, as an Iron Sheepdog user, to keep your app updated so that you have the most current advancements that Iron Sheepdog offers.*


*If you are receiving the below pop-up on your app, please select Update Now. This will automatically take you to the app store to update your app.



Below we will explain how to update your app for both iPhone and Android users.  


Android Users:


https://support.google.com/googleplay/answer/113412?hl=en

How to update an Android app:

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Manage apps & device. Apps with an update available are labeled "Update available."
  4. Tap Update.

How to update the Google Play Store

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Settings and then About and then Play Store version.
  4. You’ll get a message that tells you if the Play Store is up to date. Tap Got it.
    • If an update is available, it will automatically download and install in a few minutes.

How to update all Android apps automatically

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Settings and then Network Preferences and then Auto-update apps.
  4. Select an option:
    • Over any network to update apps using either Wi-Fi or mobile data.
    • Over Wi-Fi only to update apps only when connected to Wi-Fi.

Note: If an account on your device has a sign-in error, apps may not update automatically.

How to update individual Android apps automatically

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the profile icon.
  3. Tap Manage apps & device.
  4. Tap Manage, then find the app you want to update automatically.
  5. To open the app's "Details" page, tap the app.
  6. On the app's "Details" page, tap More More.
  7. Turn on Enable auto update.

When updates are available, the app updates automatically. To turn off automatic updates, turn off Enable auto update.

https://storage.googleapis.com/support-kms-prod/t4j6IhXNAWuuuZthXpGDPqcXupXjnSOrZwN9 


*If you prefer to watch videos, here is a link from YouTube on how to update your apps on the Google play store. https://www.youtube.com/watch?v=WdN92pQDTv0 

How to manually update apps on your Apple device

You can turn off automatic updates and update apps manually. Or you can turn on automatic updates so that you don't need to manually update each app.

Update your apps manually

On your iPhone and iPad, apps that you download from the App Store are automatically updated by default. But if there's an issue, you can update an app manually.

How to manually update apps on your iPhone or iPad

  1. Open the App Store.
  2. Tap your profile icon at the top of the screen.
  3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
    iPhone showing a list of available updates for 5 different apps.



*If you prefer to watch a video, below is a link to a YouTube video on how to update your iPhone apps. https://www.youtube.com/watch?v=eLx6g7wC4zw



For assistance, please reach out to your Iron Sheepdog representative, or Broker, in order for them to be notified of the issue and assist if possible. 


Please continue to watch the help videos to better your experience on the platform. Feel free to contact Iron Sheepdog if you have any follow up questions or concerns. Thank you! 


Customer Support: support@isheepdog.com