Broker Help Articles

Proofing: After the Hauler/Operator has clocked out, what do I do?
Once the hauler has clocked out and submitted their task report, the Broker or Dispatcher can review the job before it is auto approved in the system. Ple...
Tue, 28 May, 2024 at 1:46 PM
How to Approve or Deny a Task
Denying a task can be done once the hauler has clocked out of the job and there is a discrepancy on the task. This is useful so that the system does no...
Tue, 28 May, 2024 at 1:47 PM
How to resolve a job that has been put in Dispute/Deny
It is important to check your jobs daily in order to see any jobs that may be denied.  You may need to contact Dispatch, watch the tracks of the haule...
Tue, 28 May, 2024 at 1:48 PM
What is a Hybrid Broker?
A Hybrid broker is a broker that is both an Owner Operator and a Broker. This means that they have thier own hauling company, as well as a thiers own Broker...
Thu, 30 May, 2024 at 1:47 PM
Broker Insurance Requirements
Iron Sheepdog reserves the right to make future insurance changes. The broker shall purchase and maintain insurance of the following types of coverage and ...
Tue, 23 Jul, 2024 at 8:31 AM
Exporting Operator List
To start, navigate to the operators tab on the left side of the platform. You can select specific roles, truck types, body types, and more when comple...
Thu, 1 Aug, 2024 at 11:42 AM
How to Upload Hauler Documents to the ISD Platform
How to upload Hauler Documents to ISD platform  Adding your hauler documents via the platform makes it easier to track and get faster responses from the...
Tue, 24 Sep, 2024 at 5:01 PM
Federal Regulations and Requirements for Brokers
Federal Regulations and Requirements for Brokers: Nov, 2024   Iron Sheepdog brokers can benefit greatly from understanding the regulations and requirement...
Tue, 19 Nov, 2024 at 8:34 AM