We partner with Checkbook.io to facilitate payments for our business owners. While we strive to use Checkbook.io's same-day or next-day transfers, please note that:
  • Bank or credit union transactions may take 3-4 business days to complete, unlike the usual 1-2 business days via the Automated Clearing House (ACH) network.
  • Transfers may be delayed if initiated over a weekend or holiday.

 

Optimize Your Withdrawals
For the fastest and most consistent withdrawals, we recommend cashing out on:
  • Monday
  • Tuesday
  • Wednesday
Before 2 PM for optimal processing. 
Please note that actual deposit dates may vary depending on your financial institution.
Assistance with Deposit Inquiries

If your deposit has not been received by the 4th business day, please don't hesitate to reach out for support. To initiate an inquiry, kindly email support@checkbook.io and copy support@isheepdog.com. 


When creating your support ticket, please include the following details:  

  • Your business name
  • Date of cash out
  • Amount of the deposit
  • Check number received from the Checkbook.io email 
  • Receive date from the Checkbook.io email
This information will enable our support teams to efficiently assist you in resolving the matter.