We perform load cycle analysis and automatic reminders for you to check in and create automatic check-out timestamps once you've crossed over an invisible barrier (aka "geofence") near job sites, so you'll need to select "Always Allow" or "Allow all the time" when asked about allowing the app to have permission to access your location
Importance of Tracking
- Only tracked while on a job
- Less work for you
- More accurate ticketing
- More accurate load count
- Prompt task approval
- Prompt payment
How to set up Tracking
Ensure that your device settings have GPS/location services turned on and location permissions set to Always or Allow all the time.
iPhone and iPad Users
How to give permission to use your location
The first time an app needs to access your Location Services information, you'll get a notification asking for permission. Choose the first one of these options:
- Tap Allow to let the app use Location Services information as needed.
- Tap Don't Allow to prevent access.
- Tap Ask Next Time to choose Always While Using App, Allow Once, or Don't Allow.
iOS devices might use Wi-Fi and Bluetooth to determine your location. GPS and cellular location are available on iPhone and iPad (Wi-Fi + Cellular) models.
How to turn Location Services
- Go to Settings > Privacy > Location Services.
- Make sure that Location Services is on.
- Scroll down to find the Iron Sheepdog app.
- Tap the app and select Always
Android Users
How to set location permissions
- Open the Settings app
- Scroll down and tap on Location
- Find the Iron Sheepdog app
- Tap Permissions
- Tap Location
- Tap on the option Allow all the time
For assistance, please reach out to your Broker/Dispatch in order for them to be notified of the issue and assist if possible.
Please continue to watch the help videos to better your experience on the platform. Feel free to contact Iron Sheepdog if you have any follow up questions or concerns. Thank you!
Customer Support: Brandi Clavel 757-784-6889
